Customer Testimonials

We take your home comfort seriously—but you don’t need to take our word for it. Instead, keep reading to view testimonials from real customers who have given us the opportunity to exceed their standards for fuel delivery and home comfort. We are extremely honored to have such kind words shared. We always appreciate feedback because it helps us continue to provide you the service you deserve. If you have any thoughts you’d like to share, please consider sending us an email or writing a customer review. Thank you for your feedback!


I just want to thank you for the amazing customer service. I am a new customer from the customer service ladies to the gentleman that delivered the propane!!! Amazing. The gentleman that delivered the propane took the time to explain everything and how to read the tank meter!!! Beyond impressed. Thank you so much!! —Mary F.

We’ve used FSi for many years now and the service is always timely, the service technicians personable, AND they leave the basement cleaner than it was before they came! In addition to providing our heating oil and annual maintenance, they installed a new water tank last fall which was an amazing improvement in our lives, all with the same quick and polite service. So rare to find these days!!Diane D.

I want to thank your Service Technician “Travis”. He did an outstanding job servicing our boiler after hours . He was very thorough and was able to analyze the problem and get us back up and running in short order. It is clear that he enjoys his position at FSI and he is certainly a great employee. It is wonderful to see a service technician that has a great attitude with an off shift call and carry himself in a professional manner. —Michael H.

Very happy with their service. They’re always eager and helpful. We had an issue with our water heater and they replaced it within a few hours, because they knew we were having an inspection done the following day. We will always remain a customer!Alison W.

FSi is my go to for both my business and home needs. They do a GREAT job servicing my heating and cooling equipment as well as delivering our propane!!Glen S.