Testimonials

You can count on us to take your home comfort seriously. FSi Oil and Propane is always here to serve our Massachusetts community with expert fuel delivery, HVAC, and home comfort services that keep your home running in every season. We are honored to provide our valued customers with the energy services they need to stay comfortable. But you don’t need to take our word for it. Instead, keep reading to view testimonials from our customers who have given us the opportunity to exceed their standards for fuel delivery and home comfort.

We Want to Hear from You

Let us know how we did! FSi Oil and Propane always appreciates your honest feedback. Your opinion matters to us and helps us continue to provide you and your fellow Massachusetts friends, family, and neighbors with the quality home comfort services you deserve. If you have any thoughts you’d like to share, share your review of our services on Google or Facebook. Thank you for your feedback!
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We have used FSi Oil for 16 years now and absolutely love them. They are reliable and courteous 100% of the time. We have a budget plan which works well for us and oil deliveries on a set schedule. If I notice the tank is getting lower than it should before the next delivery, I call them and they always deliver in a timely manner so that I don’t run out of heating oil. If ever I need anything done, they will be the ones I call.

— Dee B.

I have never had such a reliable, friendly and professional company to deal with. From customer service to experienced techs to deliveries. Always there with a friendly smile and a job well done. A 100% improvement from my last company…thank you all at FSi!

— Judy M.

We’ve used FSi for many years now and the service is always timely, the service technicians personable, AND they leave the basement cleaner than it was before they came! In addition to providing our heating oil and annual maintenance, they installed a new water tank last fall which was an amazing improvement in our lives, all with the same quick and polite service. So rare to find these days!!

— Diane D.

FSi is a wonderful, respectful, responsible company to work with. I call it one stop shopping; electrical, plumbing, HVAC, and fuel deliveries.

— Linda K.

Excellent service and installation. Great people to work with. Reasonable rates and there when you need them.

— Tim C.

We are over the moon with the kind and professional customer service FSi provides. We came to them feeling confused and concerned about our propane needs. We moved into a new home, our dream home, and had never dealt with propane. Our experience prior to finding FSi was deplorable. We are really happy to feel like our business matters. They are amazing. At the end of the day, it’s about how you’re treated. FSi knows how to treat their customers and for that we are very grateful.

— Teresa Z.

We had a situation a few years back where our oil burner kept resetting and shutting off randomly. Fuel Services got us up and running! They are fabulous and am so happy with their service and budget for oil!!!

— Steven F.

Great people and very well-run company. Have used them for well over 30 years and nobody else comes close in service, responsiveness, and technical knowledge.

— Bill S.

The technician was very kind and extremely informative. Answered all my questions and was very helpful. I really had a great experience.

— David B.

I had my 30-year-old propane furnace replaced and their technicians were excellent! My systems works great!

— James K. 

We are very pleased with the service we’ve received from FSi and the people we have dealt with over the phone. They have been very cordial and helpful and we’d definitely recommend FSi to other people.

— Len D.

Delivery is reliable and office personnel are friendly and professional. Highly recommend FSi!

— Gayle B.

FSi has qualified and competent service people who keep my home and business warm during the cold months of New England. Their plumbing department has by far some of the best plumbers I have worked with. I highly recommend.

— Thomas N.

Reliable service for heating oil and A/C. The telephone staff, delivery drivers, and technicians are all friendly and helpful.

— Ben E.

FSi has been the most competent propane supplier I’ve ever dealt with.

— James P.

I have been a customer for 16 years they have serviced my furnace for all those years. They also installed a new furnace for me, and I have used the services of their plumber to install a new faucet, and replace some water shut offs. Their work and service is excellent. Their employees are very honest, and polite. Not possible to be more satisfied.

— Kathy C.

I called FSi at 1:00pm on a Friday afternoon by 4:30pm my leaking tank was replaced and I was back in business. Thanks guys, I would have given you 10 Stars, but Google only has 5.

— David S.

FSi is so reliable and friendly. They come when they say they’ll come and they are efficient and leave our home clean and safe for heating for the winter!

— Dorothy C.

FSi is my go-to for both my business and home needs. They do a GREAT job servicing my heating and cooling equipment as well as delivering our propane!!

— Glen S.

I recently had my annual furnace and AC unit service. Both techs arrived within the appointment window and completed the tuneups in a timely manner and cleaned up afterwards.

— Patricia M.