30 Years of Delivering Comfort, 24/7

Stephan C. Chase

Dear Friends,

Since our founding, 30 years ago, we have helped thousands of customers through the worst of times — restoring their heat, resolving fuel or water leaks, and handling all kinds of complex situations.

We know that nothing is more important to you than your family’s comfort and safety. It’s our priority too — along with your peace of mind. Customers who choose FSi can trust us to be there when emergencies arise during the heating season — 24 hours a day, 365 days a year.

According to Murphy’s Law, if something can go wrong, it will. That certainly can be applied to staying warm at home. Things often go wrong when you least expect them, or are the least equipped to handle them, such as losing your heat during single-digit temperatures or a snowstorm.

These emergencies won’t wait until the weather clears or normal business hours resume — and neither will we. If you have a service plan with us, we guarantee you the fastest emergency service possible! Read the article on page 4 to learn about all the benefits you get with a service plan.

So no matter when you need us this season, we are on call and at your service — and our expert technicians and drivers will be there to help keep your family warm and safe.

Stephan C. Chase